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FYI: School Messenger Emails

posted Sep 20, 2019, 12:45 PM by Natasha Crompton-Dunn ‎[Staff]‎
A number of parents have reported that email messages sent through SchoolMessenger are being delivered to junk and spam folders.
The following providers seem most affected;
  • Hotmail
  • Live
The board has confirmed this as an issue with the vendor.

We are advising that parents/guardians mark the email as safe and/or set up the address as a safe/trusted list address.  
This will prevent future messages from landing in spam/junk.
Exact instructions are dependent on the email provider.